Transcript

The STAC

The ROC is the what, the STAC is the how. Each phase of the ROC encompasses a number of processes and positions responsible for executing them correctly. Each position requires a STAC:

• Structure
• Training
• Accountability
• And Communication

For Example, in the Buy phase of the ROC, we need to know what we’re buying, when to buy, and how much we need to buy.

You’ll learn to use a number of tools to answer these questions and execute these processes in the most accurate, efficient, economical, and least labor-intensive way.

The Manager will submit the purchase using the Order Guide, which is populated with items listed on the Product Specification listing on the days and times listed on the Order Delivery Time Sheet.

And with those 3 simple forms, your Buy Function now has structure.

For training, you can simply assign the video form walk-throughs to any team member that will assist in completing the order guide if you're using the Sync platform.

You’ll learn the built-in Accountability in the Account and Production Planning coursework and Communication in the Management coursework.

Accountability for any particular position can be as simple as a digital checklists system and in-person follow-up, but you’ll also learn some more specialized tools.

Communication for any phase may be as simple as a newsfeed post, a one-on-one after the shift, a pre-shift meeting, or "Now Training, " which we will cover in this coursework.

Checklists, timelines, templates, and other structural items can always be found in the library for quick reference by clicking on the toolbox folder.