Transcript

The ROC

Hello.

This certification is about simplifying your life and being more effective.

You’re about to add a lot of tools to your professional and personal toolbox. When you're done, you’ll understand how to:

Learn to be proactive, not reactive.

How to:

Think of yourself as a consultant for your business to help you focus on what matters.

How to:

Do less, but better.

And not to get more done, but to get the right things done.

We do this by providing you with a simple framework to understand how a restaurant operates and what is required to achieve your dream outcome.

The Sync Framework consists of 3 main parts:

1. The Restaurant Operating Cycle, which we’ll refer to as the ROC.
2. Structure, Training, Accountability, and Communication for each phase of the ROC which we call the STAC.
3. And Culture.

In every restaurant, whether you’re fast food or Michelin ranked, you need to do the same 6 things to support daily operations:

Buy. Store. Prep. Sell. Account. And Manage.

Then use that information to buy more and begin the cycle again.

Finally, you need to manage all of these processes.

As you work through coursework, you will always be able to find yourself on the map of the ROC. As you encounter challenges, find them on the ROC to help you focus in, then use the STAC framework, which you’ll learn next, to address the specific issue.